
What our customers say
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El-hajj R
Verified Purchase
Absolutely LOVE this phone!! Literally feels like I am getting a brand new phone out the box, and I chose Excellent Condition. Definitely buying from this seller again, and this is my first time! Thank you for being honest and giving me a beautiful phone:)))) I am so happy right now!
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Isaac E
Verified Purchase
I bought the iPhone 16 pro max kind of skeptical about this site because I’ve never heard of it. I was too late to purchase the 16 pro max and I didn’t trust Facebook or other sites. So I bought from here and I got a basically brand new phone. No scratches, no dents, phone works perfectly with 100% battery life and only 9 charge cycles. 10/10 recommend buying from here
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Joshua S
Verified Purchase
I was worried about buying from here at first, but I can happily say that my experience with my iPhone 16 Pro Max has been flawless. Got it in premium quality the the phone has been perfect. Saved money compared to buying straight from Apple.
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John A
Verified Purchase
This is a big upgrade over my iPhone Xs Max. So much faster and way more storage than my old device. I purchased an “excellent” condition phone but I feel like I received a “good” condition phone. It’s more of a hand me down phone than a refurbished device. I few more dents, scrapes, and scratches than I was expecting. The screen also has a scratch on it. Not a big deal but not what I was expecting. I probably won’t be using Back Market again in the future.
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Malik W
Verified Purchase
No complaints with the product at all, look brand new even though it wasn't the "premium" tier, I was very pleased and surprised to see that the battery health was basically brand new. It arrived at 100% battery health and only had 16 full charge cycles even though it was first used in October of 2024.
The only issue I have is everything outside of the phone such as having to wait a bit longer due to ordering on Friday, and the lack of transparency of what parts were replaced on the phone to keep it from being premium vs excellent
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Michelle R
Verified Purchase
My phone was delivered quickly and was in excellent condition. I think this is the 5th phone I've bought through here. the only issue I'm having is going from android to ios with the esim. haven't successfully crossed over yet. but I think it's operator error not anything from this site.
🔒 Our Guarantee
At SMARTYREFURB, we stand behind every device we sell. Each product goes through rigorous testing, repair, and certification to ensure it meets our high standards of performance and reliability. That’s why every purchase comes with our SMARTYREFURB Guarantee — giving you complete confidence in your refurbished device.
What Our Guarantee Includes
Comprehensive Warranty: All devices come with a 12-month warranty, covering hardware defects and performance issues.
Quality Assurance: Every phone, tablet, and gadget is fully tested, cleaned, and restored to like-new condition by our certified technicians.
Battery Health Promise: Devices are guaranteed to have a battery capacity of at least 80% or higher.
No-Hassle Returns: If you’re not satisfied, you can return your device within 30 days for an exchange or refund—no questions asked.
Genuine Parts Only: All replacements and repairs use authentic, high-quality components to ensure long-lasting performance.